Introduction to Digital Marketing

Digital marketing has become essential for growing your contractor business, enabling you to reach potential customers and drive business growth. Contractors with standout online visibility and digital marketing effectively sway purchasing decisions in their favor.

Understanding the fundamentals of digital marketing and how to apply key strategies will increase your business’ visibility, accessibility, and engagement with your customers. Modern digital marketing strategies offer small home service companies a path to accelerated revenue growth and greater market dominance.

With the right digital marketing strategy, you can build brand awareness, connect with customers, and expand your client base faster than traditional marketing methods.

Building Your Online Presence

Creating a strong online presence is the foundation for implementing impactful digital marketing. To establish credibility and visibility, you must prioritize their website as the cornerstone of their digital brand image.

An effective website should have an intuitive, user-friendly interface that engages visitors and makes key information easy to find.

Ensuring your website is mobile-responsive allows it to cater to the over 60% of web traffic coming from smartphones.

Utilizing Local Directories and Online Reviews

Local directories and online reviews are critical marketing channels for contractors to leverage. Given that over 97% of consumers read online reviews before selecting local businesses, actively managing your online reputation is vital.

Ensuring your business is listed accurately on the most popular directories like Yelp, YellowPages.com, HomeAdvisor, and Angie’s List increases local visibility. This gives new prospective customers a way to discover your company when searching for related home services in your area.

In addition to directory listings, monitoring review sites and promptly responding to customer feedback demonstrates you value their opinions. This helps mitigate the potential impact of any negative reviews while showcasing your commitment to making things right.

Maintaining a strategy around online reputation management strengthens trust in you brand, so you stand out on top when customers need your services.

SEO for Home Service Businesses

Implementing search engine optimization (SEO) is essential for contractors looking to boost visibility and acquire customers online. With over 50% of website traffic coming from organic searches, ranking higher in search engines for relevant service-based keywords and local intents is critical.

Thorough keyword research should inform on-page optimization of key elements like page titles, headers, content, and metadata descriptions. This helps search engines like Google understand your business’ specialty areas and service locations. Optimizing page speed and implementing schema markup best practices can also strengthen organic presence. Additionally, building high-quality backlinks from other trustworthy local websites demonstrates authority and improves local SEO rankings.

Following SEO best practices tailored for home service sites allows you to rank higher for searches like “HVAC company Viera” or “best plumber in Palm Bay”. Appearing on the first page of Google for these hyper-local queries is proven to increase calls, form fills, and overall lead generation.

Pay-Per-Click (PPC) Advertising

Pay-per-click (PPC) advertising presents a fast, measurable approach for home service businesses to connect with potential customers actively searching online.

Platforms like Google Ads enable advertisers to target ads to specific regions, so your offers reach nearby searchers looking for related home services. The ability to optimize bids, ad copy, keywords, and more in real-time makes PPC a flexible and robust strategy with clear reporting on ROI.

For contractors, PPC helps capture demand from customers using queries like “air conditioning installation near me” and other local service needs. With over 90% search market share, Google Ads should be a primary platform for lead generation budgets.

Well-designed PPC campaigns position your business as the top solution for prospects’ HVAC, plumbing, electrical and other home service requirements.

Pay-per-click advertising is a continuous investment that quickly gets your services in front of local customers, leading to more inquiries from interested buyers and proving its value through new sales.

Sign up for The Captain's Log

Get the inside scoop from our CEO Eric Parent with a personal, handwritten email full of marketing insights, opinions and useful takeaways. Sign up now to stay ahead of the competition.

* indicates required

Growing Your Brand and Reach through Social Media

Social media presents opportunities for contractors to boost their brand, engage community members, and convert new customers. Strategically leveraging select platforms where your audience is most active establishes connections. Building a loyal following through valuable content builds trust and awareness.

Utilizing Facebook for live streams and Groups can significantly enhance brand loyalty and provide valuable DIY insights. Instagram’s visual platform is perfect for sharing detailed home project tutorials. Meanwhile, Pinterest offers endless inspiration for home renovation and decor, which is great for driving service awareness and interest.

Promoted posts and social media advertisements enable precise targeting of local customers actively seeking related offerings.

All social media platforms offer robust analytics on clicks, impressions, engagements and conversions to optimize spends.

Combining organic content to sustain interest with paid promotions to put your brand in front of more targeted prospects will amplify your brand. Adding social proof of satisfied customers and promoting seasonal service offers or discounts helps drive conversions.

Leveraging Content Marketing

Implementing DIY digital marketing tools enables contractors to efficiently manage key strategies themselves. Fortunately, many user-friendly software solutions exist to support core digital marketing needs around social media, email, and SEO.

For social media, Buffer and Hootsuite both enable scheduling future content across platforms like Facebook and Instagram. This automates posting so you simply need to spend time creating compelling images, captions, and videos.

Mailchimp and Constant Contact dominate the email marketing and automation arena, with drag-and-drop templates, segmentation tools, and analytics.

SEMRush and Ubersuggest provide DIY SEO tools for keyword research as well as tracking ranking positions.

While learning curves exist, the time invested familiarizing yourself with essential technologies pays dividends through more autonomous marketing management. The flexibility then allows concentrating resources directly on service delivery. For home service companies without robust budgets, leveraging the right software can amplify reach while the personalized touch still builds relationships.

Streamlining Digital Marketing Management for Contractors

Effectively managing digital marketing strategies while running the core operations of a home service business presents an immense time-management and prioritization challenge.

Analyzing campaign performance and understanding key metrics enables data-driven prioritization and decisions. Rather than guessing if efforts are working, monitoring analytical dashboards provides clarity.

Services like our Digital CMO platform consolidate cross-channel advertising and marketing analytics into a centralized reporting dashboard. Tracking website traffic, leads, rankings, conversions, and ROIs in one place streamlines performance reviews.

Business owners gain visibility into top converting channels and campaigns allowing them to double down on what works. Monthly reporting delivers insights to save time.

Armed with accurate analytics around investments of time and money, home service entrepreneurs can go about their marketing tasks strategically and backed with real data. Reprioritizing efforts based on returns ensures activities stay aligned to goals as the market evolves. Removing analytical blindspots with consolidated data alleviates the pressure of marketing management.

The insights support scaling the strategies delivering growth without getting lost in the data or wasting resources. For busy multi-tasking business owners, leveraging analytics transforms digital marketing into an efficient, optimized asset.

Outsourcing Digital Marketing Tasks

As a contractor, finding a balance between managing marketing activities and delivering your expert services keeps growth sustainable. When workload becomes unmanageable, outsourcing certain digital marketing tasks to specialized agencies alleviates the burden. This enables entrepreneurs to focus energy where it matters most.

Outsourcing digital marketing functions like PPC advertising, SEO, social media management, and design & copywriting leverages external expertise.

Agencies dedicated to staying on top of constantly evolving best practices in their channel proactively optimize campaigns. Rather than watching YouTube tutorials and struggling with new platform updates, you can rely on professionals to handle the heavy lifting.

Seeking assistance to offload non-revenue driving responsibilities allows dedicating your time to service delivery and conversion-based tasks like calls, email inquiries, and consultations. Preserving your bandwidth to provide 5-star experiences, rather than wearing every marketing hat, keeps customers satisfied.

The combined output drives referrals and retention organically while outsourced initiatives attract new business. Finding the right agency partners amplifies results more than any DIY approach could sustainably achieve.


For home service businesses aiming to grow, using digital marketing is essential. Building a strong online image, sharing useful information to get noticed, and keeping up connections online can increase visibility and trust. Keeping an eye on performance and making improvements using what the data shows can ensure the best results from different online spaces.

We encourage contractors to embrace essential digital marketing foundations like search optimization, social media, and pay-per-click advertising as core components of their localized market approach. 

Additionally, leveraging tools for efficiency gains and outsourcing specialized tasks amplifies impact by focusing energy on what matters most – delivering 5-star service. 

With relentless focus on providing real value to customers old and new, savvy incorporation of these digital techniques will elevate any home service business to new heights of sustainable success.


Let us take marketing off your plate. Visit our pricing to learn more about working with Next Level.

Scroll to Top